If you have the admin rights to a Twitter account and wish to see more in-depth data, you have the option to upgrade your package and connect to Twitter Analytics in quintly. You'll see metrics and dashboards in the tool that have a little key sign on them. These metrics can be used with Analytics connected accounts only. You can read more about how to upgrade and about the available Twitter Analytics data here.
Once the feature is enabled in your package you can easily connect your account/s:
- Go to the Profiles section
- Find the account you wish to connect
- Hover over the profile card and click on the three dots
- You'll see the option "Connect to Twitter Analytics"
You'll be asked to login with your Twitter account:
If the admin rights or the credentials of a Twitter Account have changed, you'll have to update your connection. To do this, just find the account you wish to update in the Profiles section, click on the three dots and click "Update Twitter Analytics". You'll see a window pop up where you can click "Update" and enter your login details.
You can also disconnect from an account from Twitter Analytics by clicking the "Disconnect" button. Please note, that if your quarterly contract period with the enabled Twitter Analytics feature is still ongoing, disconnecting the account will not disable this feature.
If you don't wish to continue using the Twitter Analytics feature after this quarterly period, please reach out to our support team to request to cancel it.
Connecting profiles to Twitter Analytics via an external link:
If you need to connect a page to Analytics in quintly but don't directly have the admin rights you can use an external link to ask the admin to connect the page. They don't have to be a user in quintly to do this. Again, you just need to find the page you wish to connect and click on the 3 dots on the right side then click "Connect Twitter Analytics". If you click "Get link" on the pop-up window, you'll see a short link that you can send to the admin. The admin will simply need to follow the same steps as described above after clicking on the link. Please note that the link expires in 7 days.