Why do I need to authenticate my Twitter or Instagram account when adding my first Twitter or Instagram profile?
Our tool will ask you to authenticate with your Twitter/Instagram account when adding your very first profile for these networks. All three of these networks require us to show authenticated users with their platforms in order to get enough capacity for doing requests towards their APIs. It is important to communicate that authenticating your profile does not give us access to any of your login details or private information.
To put it more simply: Authentication is required for doing all the requests necessary to fetch the data from the Twitter or Instagram profiles you would like to monitor.
Please note that you can basically authenticate with any Twitter/Instagram account. It does not need to be your company's account and there won't be any connection between the account used for authentication and the profiles you would like to track later on. So you can basically authenticate with any Twitter/Instagram account, even your private one.
Once you have authenticated, you can track any public Twitter/Instagram profile, not just the ones you have authenticated with or are an administrator of.
You can see how to authenticate here: